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Frequently Asked Questions

3. Images & Page Styles

3.1. Will the photos from my phone be high enough resolution to use in my project?

Most camera phone pics will be high enough resolution for print. The print size will be dependent on the settings you have chosen for taking photos on your phone. They may not be able to be used as full page images but will definitely be printable. Use the low resolution warning as guide to see if your images are too low resolution for the size in your layout.


3.2. How many photos should I have in my project?

There is no rule as to how many photos you should use in a project.

Additional pages can be added to the standard 28 pages in a photobook so that you can include more photos.

Less is more! The less images used on a page, the bigger the images can be on the layout on your page. A combination of 1 large image on 1 page, paired with a selection of smaller images on the opposite page, works well.


3.3. Will my project look identical to how it appears on my computer monitor?

The version of your project as it appears on your computer screen will never translate exactly the same when printed. A monitor will always be able to display a wider range of colours than in print and can vary both in brightness and colour representation. Prints often appear darker than on screen because monitors are set to a very high brightness setting.

To get the colour of your prints matched as closely as possible to your screen, we suggest calibrating your monitor and doing a test print to ensure that you are not disappointed in the colour difference between screen and print.


3.4. Can I scan developed photos to use in my project?

Scanned photos turn out well in the final product if they’re scanned at a high enough resolution.

We have many customers who have successfully created superb albums using scanned photos.

When scanning your images, make sure they’re free of dust or dirt otherwise these imperfections will turn up in the final product. You may also need to crop your photos after scanning to ensure there are no white edges.

If you have the computer resources it would be beneficial to scan all your photos at a high dpi value (600). This will allow you greater freedom when deciding where and how to display your photos in your album.

We highly recommend against scanning at higher than 600 dpi as this won’t introduce any greater quality but it will slow down your computer as the files will become very large. This may also introduce file processing issues if the files are too large.


3.5. How can I enhance my images?

  • Select the image or images you would like to enhance
  • Click on ‘ Auto-Enhance’ in the 2nd tab of your editing options on the right hand side of your screen.
  • Click this button on and off to see the difference in enhancement, just to make sure that the enhancement is an improvement and not too much.


3.6. Can I adjust the brightness and contrast of my images?

Yes you can adjust the brightness and contrast of images without having to use external editing software.

  • Simply click on the image or images you would like to adjust
  • In the 2nd Tab of your editing options on the right hand side of the screen, use the sliders or insert values to achieve the desired brightness or contrast levels


3.7. Can I change my images to Black & White or Sepia?

Yes you can change your images to black & white or sepia without having to use external editing software.

  • Simply click on the image or images you would like to adjust.
  • In the 2nd Tab of your editing options on the right hand side of the screen click on ‘Black and White’ or ‘Sepia’ to change the colour of your images.

*NB This adjustment does not change the original files, it is merely a filter in the software. You can click on ‘Original’ to revert to the original colour of the image.


3.8. How do I add a drop shadow to my images?

  • Simply click on the image or images you would like to add a drop shadow to.
  • In the 1st Tab of your editing options on the right hand side of the screen click on ‘Drop Shadow’ to add the drop shadow. You can change the opacity, angle, offset and colour of the drop shadow


3.9. How do I rotate my images?

You can either right click on your images before you add them to your project and rotate them.

rotate 1

If you have already added your image to your project, simply click on the Orientation option on your editing tools in the right hand side and rotate.

rotate 2


3.10. My images do not look sharp when I zoom into the view of my project. Why have I lost quality?

When you zoom into your project, images may appear slightly blurry. This is because the software is not loading the full quality image for the preview. If this is the case, simply right click on the image(s) and select ‘Show High Quality Picture’ and it should now show the high quality image.



3.11. Can I only use the page styles provided or can I make my own?

No. You can edit or customise any of the page styles provided or make your own from scratch and save them to use again in future.

  • Add picture boxes

add pic box

  •  or text boxes

add text box

  • and customise your layout
  • To save the layout simply click on

save page as layout

The layout will now be available for use in future.

NB* Please note that you can also right click on page styles in the bottom window and assign to all pages or delete etc.

assign page style to


3.12  Photo Formats Supported by Create and Print:


  • Grayscale JPEG, RGB TIFF, CMYK TIFF;
  • Grayscale TIFF and PNG images.
  • CMYK pictures are converted to sRGB internally by the software using either the embedded ICC profile or a generic CMYK ICC profile
  • The original pictures are not affected during this process.

Photo Dimensions Usable By Create and Print:


There are some constraints on the photos that are suitable for use in Create & Print. Issues can be seen during ordering or saving your project if the photo dimensions are too great.

The dpi of your photos should not exceed 300 dpi.


Technical Information


The larger the dimensions of a photo the more memory it will require when using it in Create & Print. Although there is no set rule as to the max height and width recommended, we advise, that when possible, not to use pictures larger than 30 megapixels.

Even if an image is below this resolution, the dimension can be altered when stretching or cropping a photo in the Create & Print software.

Your Operating System also heavily dictates the photo size that can be handled.

However, it is important to realize that when photos are being processed additional changes made to them can also affect the amount of memory required.

Examples of this:

Color enhancement;

Stretching a photo;

Or cropping photos in a certain way.


Megapixels Chart


Each colored box represents a certain number of megapixels. The numbers along the top and left side are print dimensions in inches at 300ppi (pixels per inch). Most books and magazines require 300ppi for photo quality.

For example, the chart shows that you can make a 5″ x 7″ photo quality print from a 3 megapixel camera or image.





Call: 086 166 6767 - To Speak to one of our specialized consultants