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FAQ'S
  • ONLINE DESIGNER

  • DESKTOP DESIGNER

  • ALTERNATIVE SOFTWARE

  • FRAMING

DO YOU NEED ADDITIONAL SOFTWARE HELP?

Do you need help with the the Online Designer? Create and Print Desktop Designer? Then this is the tool for you!

TeamViewer is a comprehensive, remote access, remote control and remote support solution that works on both Windows and macOS..
TeamViewer lets us remote connect in to your computer located anywhere in the world and help you as though we were there.
That's not all... The entire process is totally secure and monitored by you, the customer.

REMOTE DESKTOP SUPPORT IS ONLY AVAILABLE FROM MONDAY TO FRIDAY BY APPOINTMENT

HOW TO GET CONNECTED

STEP 1

Download the Remote Support Application on the device you need remote support.
* One-time download

STEP 2

Move the downloaded file to your desktop, tool bar, start menu etc. anywhere where it's easy accessible.
* No installation required

STEP 3

BOOK AN APPOINTMENT with an Orms Consultant via EMAIL OR LIVE CHAT
We need to schedule a day and time that will suit both you and us.

STEP 4

When your appointment comes up | Provide the Orms Consultant with your unique connection ID and password. We will connect in real time, and control your device as if we were there in person, while you watch.

DOWNLOAD THE QUICK SUPPORT APP

  • Download size | 18.2 mb
  • The WIN download file is not archived | zipped. You will be downloading an .exe file. Ensure your anti virus allow for the download of .exe files
  • NO installation required.

  • Download size | 35.5 mb
  • The macOS download file is zipped. Extract the contents to a permanent location on your computer.
  • NO installation required.

If you have the full version of Team Viewer installed on your computer, you don't need to download the Quick Support Application. Proceed to Step 3 above.