FAQ'S
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ONLINE DESIGNER
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- 1. What image formats can I use?
- 2. What colour profile should my images be?
- 3. Are there any image file name do's and don'ts?
- 4. What size should my images be?
- 5. How many images can I add to a project?
- 6. What internet browser do you recommend?
- 7. How do I clear my browser cache and cookies?
- 8. How do I order multiple images of the same print size in one order?
- 9. How do I order several test prints of different images in one combined order?
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- 1. I deleted my project after I placed my order. Can I place a duplicate order of the deleted project?
- 2. I would like to change a previously ordered project. How do I do this?
- 3. I can't edit my project. Why?
- 4. How long are my projects saved for?
- 5. How do I double check my cover finish, end paper color and paper type chosen for my Hardcover or High Definition Photobook?
- 6. Can I delete the contents of Saved Projects in My Account?
- 7. I want to place my order yet I am getting a zero balance (R0.00) in the shopping cart?
- 8. I created a project and now it has gone missing | giving me an error | I can't open it | I can't find it?
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- 1. Can I add text on a Photo book spine?
- 2. My photo keeps getting cropped in the photo box. How do I show the whole photo?
- 3. My photo / text box keeps auto aligning when I do not want them to. Can I turn it off?
- 4. My photos and text boxes keep auto aligning past the side of the layout. Why?
- 5. How do I crop or only show a part of my photo in the photo box?
- 6. Does the Online Editor have an auto fill feature for my photos?
- 7. How do I hide used photos in the image library section?
- 8. Can I use my own fonts in the Online Editor?
- 9. How do I view all the pages of my project in one screen?
- 10. How do I add more images and text to my project?
- 11. Can I change my Photo book size after I started my layout?
- 12. Can I swap images around in my layout?
- 13. How do I give my project a name?
- 14. How can I set a default font for all pages?
- 15. Can I move a page in my Photo book?
- 16. Can I adjust the transparency of the background?
- 17. Can I use my own photos as background picture?
- 18. Why do my photos look blurry/soft when I use them in the Online Editor?
- 19. How do I order multiple images of the same size?
- 20. How do I order several test prints of different images in one combined order?
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